I've taken more than 30 flights over the past year as I've traveled the world, and one airline has the best entertainment system, the friendliest staff, and the best service


  • Over the last year, I have traveled
    the world for Business Insider
    , visiting more than 20 countries
    by way of more than 30 flights.
  • In that time, I’ve flown economy with dozens of
    different airlines, including major US airlines like United, flag
    carriers like Egypt Air and Air Astana, and budget airlines like
    Vueling, RyanAir, and Scoot.
  • After a year of flying, I’ve found that my favorite
    airline I’ve flown has been Emirates Airlines, thanks to its roomy
    planes, excellent service and entertainment options, and good food.
    It tends to be slightly more expensive than other options, but I’ve
    found that the comfort is worth it.
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    Insider’s homepage for more stories

In my year of traveling
the world for Business Insider
, I’ve visited more than 20
countries and have been on dozens of flights, including major US
airlines, budget airlines, and flag carriers.

In just the last year, I’ve flown United Airlines, Emirates
Airlines, China Southern Airlines, China Eastern Airlines, AirAsia,
Scoot Airlines, Air Astana, Vueling, XL Airlines, Egypt Air, Etihad
Airways, Royal Air Maroc, Kenya Airways, Precision Air, Air France,
Austrian Airlines, Ural Airlines, Tus Air, Cobalt Air, and WizzAir,
among others. 

My favorite of the bunch, without a doubt, was Emirates

For me, a great flight comes down to a few simple things:
helpful and friendly service, timeliness, and new planes. While
many airlines I flew over the last year matched up in one or more
of those areas, only Emirates delivered across the board.

To start with, Emirates’ fleet is made up exclusively of Airbus
A380s — the
largest and most expensive commercial
airliner in history —
and Boeing 777s. The airline’s average plane age is only 6.2 years
, according to AirFleets. That means no matter what route
you are on, you are flying on a relatively new and roomy

Both flights I took on Emirates were on A380s, leaving me with
tons of legroom for an economy flight. The added benefit: Because
the plane is so large — it can hold up to 800 people — the
plane was only half full, which meant there was an empty seat next
to me.

The staff is friendly and helpful

On both my flights, the flight attendants were always willing to
help. In particular, on my second flight (my
first time trying out business class
), the flight attendants
came around to offer things I didn’t even know I wanted. More than
that, though, they were personable. They took the time to chat with
passengers and get to know them. It made the flight fun in a way
I’d never experienced before.


While Emirates is
ranked only 19th in the world
 in punctuality among mainstream
airlines, it is currently ranked second in the Middle East — and
it’s improving. It ranked fourth last year. I experienced no late
arrivals during my flights.

The in-flight entertainment system is top-notch

Meanwhile, the proprietary entertainment system, nicknamed ICE,
was excellent. The entertainment options were extensive. There are
over 1,800 channels of movies, television, and games, including
most “Marvel,” “Jurassic Park,” and “Mission Impossible” films.
There were also films from just about every world region, as well
as the information channel with the latest headlines and articles
from BBC News.

37 emirates airline economy class flight review new york dubai a380 (39 of 59)

Emirates consistently
wins best in-flight entertainment system
 year after year. It
makes sense why when you use it.

Emirates doesn’t skimp on service

The only downside of the airline was the food. It’s certainly
not the best I’ve had on an airplane. That still goes to Japan
Airlines, which provided tasty, fresh Japanese food.

26 emirates airline economy class flight review new york dubai a380 (29 of 59)

That being said, with airline after airline cutting back on
meals and other goodies, Emirates goes a long way to show respect
to its customers by not skimping on meals and handing out goodies
like eye masks, headphones, earplugs, and socks on long-haul

Prior to flying Emirates, I wondered what the big fuss was. Now
that I’ve flown it twice, there’s no airline I’d be more stoked to
fly again. 

flew 13 hours nonstop on the world’s biggest passenger plane, the
$446 million Airbus superjumbo jet, and it’s about as good as
economy can get

flew 14 hours in business class on the soon-to-be extinct Emirates
A380, the world’s largest airliner — and it was more luxurious
than I could have imagined

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Source: FS – All-Travel destinations-News
I've taken more than 30 flights over the past year as I've traveled the world, and one airline has the best entertainment system, the friendliest staff, and the best service